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Privacy policy

Draft template. Fill in the highlighted details and have it checked by a solicitor before launch. Last updated: 10 November 2026.

Who we are

GridQuotes (gridquotes.co.uk) is run by Gridquotes Ltd, 66 Paul Street, London, EC2A 4NA, company number 17572720. We are the controller of your personal data. We are registered with the Information Commissioner’s Office (ICO), registration number: ZC299570. Contact: [email protected].

What we collect

When you use the budget tool: the address or postcode you search, the site position and cable route you set, and the project details you enter (power needed, number of plots). If you ask us to send a quote request: your name, email, phone number, the site details, any documents you upload (such as plans) and your signed letter of authority.

How we use it

To give you a budget cost, to prepare and send your quote request to the network company, to take payment, and to contact you about it. Our legal basis is performing our contract with you, and our legitimate interest in running and improving the service. We do not sell your data.

Who we share it with

The electricity network company you choose (to process your request); our payment provider; our hosting provider (Cloudflare); mapping, address and routing services used by the tool (Google, OpenStreetMap-based services for substation and road-route lookups, which receive map coordinates but not your name or contact details); and an AI service (Anthropic, the maker of Claude) if you use the AI load-assessment feature; the details you type and any plans you upload are sent to it. Chartered engineers working for us may see your request.

How long we keep it

Requests and related documents: [6 years] for accounting and legal reasons. Search details that are not part of a request are not stored on our servers.

Your rights

You can ask to see, correct or delete your data, or object to how we use it, by emailing [email protected]. You can complain to the Information Commissioner’s Office at ico.org.uk.

Cookies

We use only essential storage needed for the tool to work. If we add analytics or advertising cookies, we will ask first.